FAQ

Frequently Asked Questions

  • When will I receive my SweatSwat? With our free shipping, you should receive it within 3-4 business days. However, due to the current pandemic caused delivery delays, 1 business day or 2 may be added. Thank you for understanding. 
  • Do you ship internationally and to APO/FPO/DPO? Yes we do. 
  • What size is the correct size for me? Men will typically fit the L/XL while Women and Teens will fit the S/M. If your hand width and first knuckles are 3.5 inches (9 cm) and less, please order the S/M. If your hand width at first knuckles is larger than 3.5 inches (9 cm), please order the L/XL. 
  • Do you customize? We currently do not at this time. But we are rapidly adding products and scaling, so feel free to contact us about it. 
  • How should I clean it? Just use soap and water and rinse out quickly in your sink. Our SweatSwat is made with premium microfiber infused with our anti-odor nanotechnology oxidizing surface protectant, when even if washing after use is neglected, will still be odor free and prevent microbial germ growth. 
  • Can I wash my SweatSwat with my other laundry? No. Please wash separately by hand or with other microfiber clothes only. Other types of material like cotton will cause lint to become entangled in the microfiber, defeating its unique ability to pick up dirt, germs, and grime and allowing germ growth on the lint. 
  • What if I want to track my delivery? Please enter your tracking number received in your shipping confirmation at Sendle Tracking if Standard was selected. If Expedited, please enter the confirmation of the delivery service at the correct service (USPS, FEDEX, UPS, etc).  
  • How do you support Veterans?  As a Veteran owned company with a mission to help fellow Veterans, we strive to not just talk the talk, but walk the talk. We have pledged to give a minimum of 5 percent of our company revenue to the national non-profit Disabled American Veterans (DAV). Additionally, we will strive to continue hiring and partnering with Veterans and always looking ways to pay it forward. 
  • Where are the SweatSwats made? Our SweatSwat fistbands are assembled in Keller, TX by Texans with domestic and international components. We have partnered with a local Woman Owned Business who also supports Veterans in making the SweatSwat within the heart of Texas. 
  • How do I get a hold of you? Please email us at info@SweatSwat.com.
  • Is there a warranty? We guarantee the high quality of the SweatSwat at the time you receive it. However, if for some reason the SweatSwat quality is lacking, please contact us and we will make it right. Customer service and quality of our SweatSwat products is important to us.